Privacy Policy

Effective Date: July 25, 2026

Prime Interior Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, request a quotation, purchase our products or services, or otherwise interact with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

Who We Are

Prime Interior Solutions is a Nairobi-based interior solutions company specializing in transforming residential and commercial spaces through high-quality interior products and professional installation services.

Business Address
Store A17, Benjoe House, Tsavo Road
Nairobi CBD, Kenya

Phone: +254 141 864685

Email: info@primeinteriorsolutions.com

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or request our services, we may collect:

• Full name
• Email address
• Phone number
• Physical address
• Company name (where applicable)
• Project details
• Billing and payment information

Technical Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referral website
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Respond to inquiries
• Prepare quotations and proposals
• Process orders
• Schedule site visits and installations
• Deliver products and services
• Provide customer support
• Improve our website and services
• Send project updates
• Process payments
• Comply with legal obligations
• Prevent fraud and unauthorized activities

Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Analyze website traffic
• Improve website performance
• Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

Marketing Communications

If you choose to subscribe to our updates or request information, we may occasionally send you:

• Promotions
• New product announcements
• Interior design inspiration
• Company news
• Special offers

You may unsubscribe from marketing communications at any time by contacting us.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties where necessary to:

• Complete installations
• Deliver products
• Process payments
• Provide technical support
• Meet legal or regulatory requirements

All service providers are expected to maintain the confidentiality of your information.

Data Security

We implement appropriate administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your information only for as long as necessary to:

• Provide our services
• Maintain business records
• Resolve disputes
• Comply with applicable laws
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent where applicable
• Request a copy of the information we hold about you

To exercise these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will promptly remove it.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.

Any updates will be posted on this page together with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Prime Interior Solutions

Store A17, Benjoe House, Tsavo Road
Nairobi CBD, Kenya

Phone: +254 141 864685

Email: info@primeinteriorsolutions.com

Business Hours

Monday – Friday: 9:00 AM – 8:00 PM

Saturday: 9:00 AM – 2:00 PM

Sunday: Closed