FAQs

OUR SERVICE OFFERING

What services does Prime Interior Solutions offer?

Prime Interior Solutions is a leading interior design and home décor company in Nairobi, Kenya, providing complete interior solutions for residential and commercial spaces. Our services include interior design consultation, space planning, supply and installation of curtains, window blinds, wall-to-wall carpets, artificial grass, flooring solutions, curtain rods, decorative accessories, office interiors, and customized décor solutions. Whether you are renovating a single room or designing an entire property, we help create beautiful, functional, and comfortable spaces.

Do you provide interior design services throughout Kenya?

Yes. Although our showroom is based in Nairobi, Prime Interior Solutions serves clients across Kenya. We supply quality interior décor products and work with homeowners, businesses, hotels, schools, offices, and property developers in various counties. We also assist clients remotely by offering product recommendations, quotations, and project consultations before arranging delivery or installation where applicable.

Can I customize my curtains, blinds, carpets, or other décor products?

Absolutely. Every space is unique, and we believe your décor should reflect your personal style. We offer customized curtains, window blinds, curtain rods, carpets, and other interior solutions tailored to your measurements, preferred colours, fabrics, finishes, and budget. Our team is happy to guide you through selecting products that perfectly complement your home or office.

How do I choose the right interior décor products for my home or office?

Choosing the right décor depends on several factors, including room size, lighting, colour scheme, functionality, lifestyle, and budget. Our experienced interior consultants help customers select products that balance beauty, comfort, and practicality. Whether you’re looking for modern window blinds, elegant curtains, premium carpets, stylish flooring, or complete interior makeovers, we’ll recommend solutions that match your vision and enhance your space.

Why should I choose Prime Interior Solutions?

Prime Interior Solutions is committed to delivering quality products, exceptional customer service, and innovative interior design solutions. We carefully source durable and stylish décor products while staying updated with the latest interior design trends. Our goal is to provide affordable solutions that transform ordinary spaces into elegant environments where families, businesses, and organizations can thrive. From consultation to product selection and project completion, we strive to exceed customer expectations every step of the way.

Customized Designs for You

Our Fundis will ensure that we measure and get the best fit for your space

Transform your space

Make your space look elegant, from the florr to the wall and the exterior

SHOPPING INFORMATION

Do you offer delivery services within Nairobi and across Kenya?

Ordering from Prime Interior Solutions is quick and convenient. You can browse our products online, contact us via WhatsApp or phone, send us a message through our website, or visit our showroom. Once you’ve selected your products, our team will confirm availability, pricing, delivery options, and payment details before processing your order.

Do you offer delivery services within Nairobi and across Kenya?

Yes. We provide fast and reliable delivery throughout Nairobi and its surrounding areas, including Kiambu, Machakos, Kitengela, Rongai, and other nearby towns. We also arrange secure delivery to customers across Kenya through trusted courier and transport partners. Delivery charges and timelines depend on your location and the size of your order.

What payment methods do you accept?

We offer secure and convenient payment options to suit our customers. Payments can be made via M-Pesa, bank transfer, or other approved payment methods. For larger projects or custom orders, our team will provide a detailed quotation and payment schedule before work begins.

Can I request a quotation before making a purchase?

Absolutely. We encourage customers to request a free quotation before placing an order, especially for customized products such as curtains, window blinds, wall-to-wall carpets, office interiors, and complete interior décor projects. Simply share your measurements, design preferences, or project requirements, and our team will prepare a detailed, no-obligation quotation.

What is your return and exchange policy?

Customer satisfaction is our priority. If you receive a defective or incorrect product, please contact us as soon as possible so we can assist with a replacement or exchange where applicable. Customized, made-to-order, or specially manufactured products may not be eligible for return unless they are faulty or do not match the agreed specifications. We recommend inspecting your order upon delivery and contacting our customer support team promptly if you have any concerns.

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